Cancellation and refund policy

Group excursions and transfers:
— refund is possible no later than 12 hours before the tour, in full, minus the bank commission for transactions;
— less than 12 hours — the amount is not refundable — 100% penalty.

Group tours:
— 10 days or more before the tour — no penalty;
— 7-10 days — 30% penalty;
— 3-7 days — 50% penalty;
— less than 3 days — 100% penalty.